Shipping policy
Thank you for shopping with Unbox Society. Here's everything you need to know about how we get your order to you.
01Order Processing
All orders are processed and dispatched within 1–2 business days after your payment is confirmed (or after order confirmation for Cash on Delivery). Orders placed on weekends or public holidays are processed the next business day. During high-demand periods, processing may take slightly longer.
02Delivery Timelines
We ship Pan-India from Delhi NCR, India.
- Metro cities: 2–5 business days after dispatch.
- Standard cities & towns: 3–7 business days after dispatch.
- Remote locations: 5–10 business days after dispatch.
These timelines are estimates and may vary due to courier delays, weather, public holidays, or other circumstances outside our control.
03Shipping Charges
We offer free shipping on all orders above ₹1,999. Orders below this amount are charged a flat shipping fee of ₹0. An additional COD (Cash on Delivery) charge of ₹50 applies if you choose to pay on delivery. Pay online and get ₹200 off your order — shown automatically at checkout.
04Order Tracking
Once your order ships, you'll receive a tracking link via email and WhatsApp. Please allow up to 24 hours for tracking information to update after dispatch.
05Incorrect Shipping Information
Please make sure your shipping address and contact number are accurate when placing your order. We aren't responsible for delivery delays or failures caused by incomplete or incorrect address details — a re-dispatch charge may apply if a package is returned for this reason.
06Damaged or Missing Items
If your order arrives damaged or something's missing, please let us know within 48 hours of delivery with your order number, photos, and (if possible) your unboxing video — see our Refund & Exchange Policy for details.
07Need Help?
Reach out any time at Unboxsociety2026@gmail.com or WhatsApp us at 95573 25944.